Here at Merci Shopping, we have had experience in packing parcels that are shipped both domestically and all around the world. If you choose to order from us, you will see that depending on the destination of the order, there are a number of shipping rates and delivery times. Unless stated the delivery times are estimates in working days and apply from the day of posting and may be subject to customs delays. There may be restrictions or duties involved with your goods, and as the customer it is your responsibility to check this as well as your tracking information showing any delivery or customs updates, as any charges incurred for this will be at your cost.  Once again, it is up to you as the customer to check if there are any restrictions or duties involved with your goods, and any charges incurred for this or quarantine fees will be applicable to you as the customer. We may, at our discretion, send your order with an alternative courier which could alter the estimated delivery timescale. We may do this due to remote delivery locations, industrial dispute disruptions or any other reason. Increased security measures have resulted in couriers limiting quantities of liquids by air. As a result, we may, at our discretion, substitute smaller containers of fluids destined for certain destinations, or we may decline an order and refund your money if no suitable alternative exists.

Please Note: If your items are returned to us, held/rejected by Customs or you refuse the parcel due to any extra charges, we are unable to offer any refunds for contents or shipping.